Gravity Forms Review – Pros & Cons [2023]

Gravity Forms is an online form builder with unique and advanced features to make the form creation process more convenient. Gravity Forms has a drag-and-drop form builder to generate engaging forms in minutes. The forms you generate with this tool are fully responsive on all devices. The best thing is, you can use conditional logic to improve user experience and collect precise information. Though, not all features are as good as you desire. Let’s find out how well this tool performs, its features, pros, and cons.

Top Features of Gravity Forms

To understand these features better, we have divided them into several sections. Let’s talk about each section in detail.

Form Builder Features

The form builder or editor is simple to use. This form builder has a minimal layout so users can quickly locate all the features. Here are some of the top features.

• Drag-and-Drop Builder – A drag-and-drop editor is probably the easiest way to create online forms without any coding knowledge. You can simply drag items from the left sidebar to the form builder and play with their orientations, appearance, sizes, etc. You have multiple items inside this tool to make your online forms stand out. Though some alternatives might offer more elements, what you get is enough for creating attractive forms.
• Form Import and Export – You might need to fetch existing forms to this platform in many cases. If you create a form on this platform, you might need to export it elsewhere. Whatever you need, Gravity Forms has solid import and export features to import from and export to multiple platforms easily.
• Multi-Column Layouts – Adding more than one column to your forms is no longer a big deal. You can have as many columns as you need in your forms and customize their dimensions to make them look good. Dragging elements to the new column is also easy; we didn’t see this feature on many form builder tools.
• Save and Continue – This is a must-have feature if you want to recover data from users who left the form without submitting it. With this feature, you allow them to save their progress and come back later to complete that submission. It’s helpful for both users and the website owner.
• Paginated Forms – If you have a very long form, Gravity Forms may not be appealing to users. When you break the form down into multiple pages, submitting each segment becomes easier. You can do this with Gravity Forms to make the user experience better. Though the page layouts are limited, these features seem to work fine.
• Responsive Forms – You never know which device a user will use to fill out a form. So, it’s wise to set up responsive forms that are easy to view and fill out from any device. You can generate fully responsive forms with this tool that suits any device.
• Conditional Logic – To make forms clutter-free and more relevant, conditional logic is utterly beneficial. You can use conditional logic to show or hide specific fields, sections, or pages depending on how users interact with each question. Setting up the conditional logic might seem a bit difficult for beginners. Some alternatives offer a simpler interface for the conditional logic part.
• Language Support – Though Gravity Forms have foreign language support, this service may not be as good as other online form builders. It will inherit the general setting of your WordPress website, but some alternatives may support translations so users can fill out a form in their native languages.
• Custom CSS – Though expert professionals create all form designs, they might not always suit your needs exactly how you want. In such cases, you can use your CSS knowledge to write custom codes to customize forms. This allows you to align all forms to your brand voice.
• 30+ Form Fields – You aren’t limited to a few form fields anymore. Gravity Forms offer more than 30 fields to include in your forms to collect detailed information from users. Most alternatives may also provide a similar amount of form fields.

Data Collection

Collecting submitted data is a big part of the process. Gravity Forms has multiple features to make this process easier. Here is a detailed overview.

• Email Logic – Sending email notifications and confirmations requires sound email logic to be set up. With Gravity Forms, you have the ability to use email logic to automate complex workflows. This system can detect responses from a user and take different steps to send emails.
• Field Validation – Collecting data is a struggle for a lot of people with invalid data when using traditional forms. With field validation on Gravity Forms, you only get the data that is extractable and usable.
• API and Webhooks – Though we didn’t see as many free integrations as other tools on this platform, you have the REST API and webhooks to create native integrations for your forms. This software is mainly a developer thing, so we don’t think general users will benefit from this feature.
• Data Routing – Instead of submitting data through forms, you can take data to submit to different platforms, such as CRM tools or emails. Setting this up might be a bit difficult for new users.
• File Uploads – Providing information becomes easier when users can upload files. With Gravity Forms, you can add fields for uploading files, and users can upload files from their devices or cloud storage, but you need to use specific integrations to upload files from cloud storage.
• Dynamic Field Values – Users don’t need to fill out all the fields on your forms manually. The values will be generated dynamically depending on what users select or what data they input. Similar field types can also fetch values dynamically to make the process faster.
• Digital Signatures – When filling out forms, users can give electronic signatures to make the submission legally binding. Many other alternatives have this feature too, but digital signatures aren’t available on low-tier plans.

E-Commerce Capabilities

Managing different aspects of e-commerce is straightforward with Gravity Forms. Here are a few examples.

• Automated Payments – You can accept ACH payments using Gravity Forms. This helps you take recurring payments for subscriptions. You can also use discount codes on the forms.
• Payment Processor Integration – Gravity Forms offers multiple integrations for payment processing. Though the number of payment gateways are lower than other form builders, this integration process is simple.

Security

Online forms should have enough security to give users a sense of safety. Gravity Forms boasts all the necessary security features.

• GDPR Compliant – From managing user consent to handling personal data securely, Gravity Forms is GDPR compliant to keep users relaxed.
• Google reCAPTCHA – To prevent bots and spammers from crowding your servers, you have Google reCAPTCHA on Gravity Forms.

Pros & Cons of Gravity Forms

Gravity Forms have many helpful features, but aren’t short on drawbacks. Here is a quick list for your convenience.

Gravity Forms Plans & Pricing

Gravity Forms offers three pricing plans. Here is a quick overview of these plans.

• Basic License – starting at $41/mo
  • 1 site
  • Standard support
  • Active Campaign add-on
  • Campaign Monitor add-on
• Pro License – starting at $111/mo
  • 3 sites
  • Standard support
  • Stripe add-on
  • Dropbox add-on
• Elite License – starting at $181/mo
  • Unlimited sites
  • Priority support
  • WordPress multisite
  • User registration add-on

Our Take on Gravity Forms

Gravity Forms is an online form builder tool that you can use to create eye-catching and responsive forms for all devices. Gravity Forms allows you to include more than 30 form fields to collect various data from users. These fields can be validated automatically to ensure you only receive the necessary data for your purposes. Gravity Forms offers different features to make form submissions easier for users. They can save their progress and complete the submission later. Conditional logic is one of the powerful features of this tool, but it might take some time for beginners to get familiar with it. The language support isn’t as good as other form builders. And there are no visual buttons or editing options to customize the form elements without writing CSS codes. The pricing starts from $41 per month, which seems to be a bit more expensive than its competitors. As you go to higher plans, the pricing also increases drastically.