Liquid Web Review – Pros & Cons (Updated for 2020)

Liquid Web is quite a gem in our eyes. We actually use them to host this website. They’re based in the United States but recently opened a data center in Amsterdam so they’re also a great choice if you’re in Europe. While Liquid Web definitely isn’t the cheapest option out there (they don’t offer cheap shared hosting plans like Bluehost), they’re an excellent option if you’re looking for a robust, fully managed hosting provider. They offer a variety of web hosting services including:

Liquid Web knows they’re good at high performance hosting, and they choose to focus on excelling at that. Other providers in the industry, like HostGator, try to cater to all users. This means the end product usually works just fine, but the overall experience leaves something to be desired.

Fun fact: Liquid Web acquired a company called iThemes in 2018 which helped form their new managed WordPress hosting product. iThemes is the development team behind a number of popular WordPress plugins, including BackupBuddy. 

Pros of Liquid Web

100% Uptime Guarantee

Liquid Web offers one of the most comprehensive Service Level Agreements (SLA) we’ve seen which guarantees everything from response times and hardware replacement to compensation from downtime. For response times, Liquid Web promises that they’ll respond within 59 seconds for phone and chat requests while responding to support tickets within 59 minutes. Furthermore, Liquid Web provides a 100% uptime guarantee. If they are ever down, they will provide a service credit worth 10x the downtime. 

Expert support available 24/7

250+ Windows, Cisco, and Red Hat Linux Certified technicians are on the Liquid Web team, and they provide some of the best web hosting support we’ve experienced. It is truly managed hosting, and Liquid Web’s team acts as your own. They take care of everything from installation and support of core software, operating system updates & patches, and proactive response & restoration of monitoring events. Similar to Apple products, their hosting just works.

HIPPA & PCI Compliance

Liquid Web is one of the few hosting providers that offer both HIPPA & PCI Compliance. We applaud them for taking consumer data so seriously.

Starting at just $299, businesses that process, store or transmit electronic protected health information (ePHI or PHI) can get a pre-configured HIPAA Package at Liquid Web that complies with the strict administrative, physical and technical safeguards of HIPPA, the Health Insurance Portability and Accountability Act of 1996.

For e-Commerce businesses, Liquid Web also offers a PCI Compliance Scanning Service for $50 per month. This service provides quarterly and on-demand PCI scans from an Approved Scanning Vendor (ASV). Since it is a fully managed service, Liquid Web’s team will help correct the problem (and re-scan) if compliance issues are detected. 

Cons of Liquid Web

Built for tech-savvy users (not beginners) 

Liquid Web isn’t for beginners. You’ll notice this when you visit their website. Liquid Web’s plans are highly technical and may be difficult to understand if you’re not familiar with basic server management. While Liquid Web does offer live chat for pre-sales questions, their representatives are more versed in enterprise hosting than helping with your hobby website. 

If you do need help with your hobby website, though, we recommend getting started with Bluehost for the cheapest web hosting. InMotion Hosting also offers a DIY website builder called BoldGrid which you may find helpful too. BoldGrid adds drag-and-drop editing functionality to WordPress.

Not the cheapest hosting provider.

Liquid Web’s impressive data centers and skilled support team comes at a price. Their lowest tier VPS is $59.99/mo when billed monthly, for example. If you click here, we’ve partnered with them to help bring the initial cost down to a more manageable rate for your first term, though.

If you’re looking for the cheapest hosting, we recommend going with Bluehost. They frequently offer their start shared hosting plan for less than $3 per month. Keep in mind, you’re not going to get enterprise-level support, though.

Liquid Web Plans & Pricing

Liquid Web is known for high performance VPS & Dedicated Server hosting, so we’ve included those plans here for your convenience. As of late, they also offer Managed WordPress, Managed WooCommerce, and Premium Email Hosting (starting at just $1/mo!). 

Managed VPS Hosting

Liquid Web offers four fully-managed VPS hosting plans, all available with Linux, and three with Windows.

  • 2GB RAM – starting at $29/mo
    • 2vCPU
    • 40GB SSD Disk Space
    • 10TB Bandwidth
    • Linux w/ cPanel, Interworx, or Plesk
  • 4GB RAM – starting at $49/mo
    • 4vCPU
    • 100GB SSD Disk Space
    • 10TB Bandwidth
    • Linux w/ cPanel, Interworx, or Plesk OR Windows w/ Plesk Onyx
  • 8GB RAM – starting at $69/mo
    • 8vCPU
    • 150GB SSD Disk Space
    • 10TB Bandwidth
    • Linux w/ cPanel, Interworx, or Plesk OR Windows w/ Plesk Onyx
  • 16GB RAM – starting at $129/mo
    • 8vCPU
    • 200GB SSD Disk Space
    • 10TB Bandwidth
    • Linux w/ cPanel, Interworx, or Plesk OR Windows w/ Plesk Onyx

Managed Dedicated Servers

In the United States, Liquid Web offers three different dedicated server configurations in either their Arizona or Michigan data centers: 

  • Intel Xeon 1230 v6 – starting at $149/mo
    • 4 cores @ 3.9 GHz Max
    • 32GB RAM
    • 2x240GB SSD Primary Disk
    • 1x1TB SATA Backup Disk
    • 5TB Bandwidth
  • Intel Xeon Silver 4208 – starting at $299/mo
    • 8 cores @ 3.2 GHz Max
    • 64GB RAM
    • 2x480GB SSD Primary Disk
    • 1x2TB SATA Backup Disk
    • 8TB Bandwidth
  • Intel Xeon Gold 6130 – starting at $69/mo
    • 16 cores @ 3.7 GHz Max
    • 64GB RAM
    • 2x480GB SSD Primary Disk
    • 1x2TB SATA Backup Disk
    • 8TB Bandwidth

They also have a new data center in Europe, located in Amsterdam. The following server configurations are available: 

  • Intel Xeon E3-1230 v6 – starting at $249/mo
    • 4 cores @ 3.9 GHz Max
    • 16GB RAM
    • 240GB SSD, RAID-1 Primary Drive
    • 1TB SATA Backup Drive
    • 5TB Bandwidth
  • Intel Xeon E5-1270 v6 – starting at $279/mo
    • 4 cores @ 4.2 GHz Max
    • 16GB RAM
    • 240GB SSD, RAID-1 Primary Drive
    • 1TB SATA Backup Drive
    • 5TB Bandwidth
  • Intel Xeon E5-2620 v4 – starting at $439/mo
    • 16 cores @ 3.0 GHz Max
    • 32GB RAM
    • 240GB SSD, RAID-1 Primary Drive
    • 1TB SATA Backup Drive
    • 8TB Bandwidth

Summary & Our Recommendation

Liquid Web is our #1 recommended hosting provider for small to medium sized businesses. They have some of the best infrastructure and support in the industry. You’ll have peace of mind with their SLA that guarantees 100% uptime. Since they offer complimentary migrations for most users, there’s really no reason to give Liquid Web a try if they are in your budget.

As Liquid Web user Adam C says best:

Don’t get me wrong, there are some great hosts out there. But there is only one that I love. Liquid Web is, hands down, the best of them all. And they keep getting better year after year.

While we offer a glowing recommendation for Liquid Web, it shouldn’t come as a surprise that their hosting service comes at a cost. Be prepared to pay between $50 and $100 per month for their lower tier plans.

Here’s a special money saving tip, though… Click here to activate Liquid Web’s best pricing. We’ve partnered with them to help lower the cost of your first few months of service.

Liquid Web Alternatives

If you’re a beginner, and worried that Liquid Web will be too advanced for you, we recommend taking a look at the following hosting providers:

If you’re a moderate to pro level user, and Liquid Web doesn’t fit your needs, we recommend considering these alternatives: 

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